Last updated: July 2, 2026 · Effective immediately
This Privacy Policy explains how FALCONFLIX-SINGAPORE-TECH PTE. LTD. (UEN 202424068H, Singapore) ("Saga Nova", "we", "us") collects, uses, and protects your information when you use the Saga Nova mobile application and related services (the "Service").
| Category | Examples | Why |
|---|---|---|
| Account information | Email address, display name, avatar; basic profile shared by Apple or Google when you use Sign in with Apple / Google Sign-In | Create and secure your account |
| Face photos you provide | Photos you capture with the in-app face scan or select from your library for avatar and film generation | Generate your AI avatar, profile images, and the films you request — this is the feature's core purpose |
| Voice recordings you provide | Voice samples you record for the voice feature | Create your AI voice and apply it to films you request |
| Content you create | Prompts, scripts, generated images/videos, saves, likes, works you publish, reports you file | Operate creation and community features |
| Usage data | Viewing history, episodes unlocked, interactive-story choices, searches | Resume playback, personalize recommendations |
| Purchase records | Coin top-ups, unlocks, order IDs (processed by Apple, Google, or Stripe — we never see or store full card numbers) | Deliver purchases, handle refunds, prevent fraud |
| Device data | Device model, OS version, language, app version, push token, IP-derived region | Compatibility, push notifications, security |
We do not sell your personal information. We do not use your face photos or voice recordings for advertising, and we do not use them to train models unrelated to the features you request.
To generate films, images, avatars, and voices, the content you submit (face photos, voice samples, prompts, scripts) is processed by third-party AI providers acting on our behalf under confidentiality obligations (e.g., OpenAI for images, video- and voice-generation providers). Each provider receives only what is needed to fulfil your request. Conversations with AI characters are used solely to generate responses and for safety filtering — not to build advertising profiles. Please do not share sensitive personal information in AI conversations.
We rely on a small set of processors to run the Service: Apple App Store / Google Play (purchases), Stripe (payments on non-Apple platforms), Google Firebase and Apple Push Notification service (push notifications), cloud hosting providers, and the AI-generation providers described above. Each receives only the data needed for its function.
Account data, face photos, and voice samples are retained while your account is active so you can keep creating without re-scanning; you can replace or remove them in the App at any time. You may delete your account in-app (Me → Settings → Delete Account) or by emailing us; deletion removes personal data — including face photos and voice samples — within 30 days, except records we must keep by law (e.g., transaction records).
Depending on your region (including GDPR/CCPA jurisdictions), you may have rights to access, correct, export, or delete your personal data, and to object to or restrict processing. Contact us at the address below; we respond within 30 days.
The Service is intended for users aged 17 and over and is not directed at children. We do not knowingly collect data from children; if you believe a child has provided us data, contact us for prompt deletion.
Data is encrypted in transit (TLS) and stored on access-controlled infrastructure. No system is 100% secure; we encourage strong passwords and prompt reporting of any suspected breach.
We will post any changes to this policy on this page and update the date above. Material changes will be announced in-app.
FALCONFLIX-SINGAPORE-TECH PTE. LTD. (Singapore)
Email: support@falconflix.app